Legal
Refund & Cancellation Policy
Last updated: August 2026
We want families to feel confident enrolling. This policy explains how cancellations and refunds work for AcademyMinds subscriptions.
Free trial
Every family can book a free trial class with no credit card required. You only pay once you choose to subscribe, so you can experience a real class before committing.
Cancelling your subscription
- You can cancel anytime — there are no cancellation fees and no lock-in.
- After you cancel, your child keeps full access until the end of the period you already paid for. Billing simply stops renewing.
- To cancel, email support@academyminds.com and we'll process it promptly.
Refunds
- Monthly plan: if you're not satisfied, contact us within 7 days of a charge and we'll refund that month, provided your child has attended no more than one live class in the period.
- Quarterly plan: if you cancel within 7 days of the start of a new 3-month term, we'll refund the unused portion of that term.
- Partial months already used are non-refundable, but access always continues to the end of the paid period.
- Refunds are issued to the original payment method through Stripe and typically appear within 5–10 business days.
Exceptional circumstances
If a technical problem on our side prevents your child from attending classes, contact us and we'll make it right — including a pro-rated credit or refund where appropriate.
Questions
Reach us any time at support@academyminds.com.